I was offered this question at a training event I attended some years ago. Karen Boyes of Spectrum Education showed this to the group:
On which side of the line are you operating?
Ownership
Accountability
Responsibility
—————————————————–
Blame
Excuse
Deny
I’ll leave it to you to decide about this tip but I find it very, very useful to be mindful of….and it is a quick jump to go back over the line to the top!